Refund Policy

Our 14-Day Return Policy
At tryinvoq.com, we aim for your complete satisfaction with every purchase. If for any reason you're not entirely happy with your order, we offer a 14-day return window from the date of delivery.

Eligibility for Returns
To be eligible for a return, your item must be in its original condition, unused, and in the same packaging as when you received it. Please ensure you keep proof of purchase for reference.

How to Initiate a Return
To initiate a return, please contact our customer support team at tryinvoq@gmail.com within 14 days of receiving your order. After your return request is approved, we will provide you with a return shipping label and further instructions.

Please note that returns must be approved in advance. Items sent back without prior approval will not be accepted.

Need Assistance? Contact Us
For any questions or concerns regarding your return, feel free to reach out to our customer support team:

Email: tryinvoq@gmail.com
Business Hours: Monday to Friday, 9 AM to 5 PM IST

Damaged or Defective Items
While we take utmost care to ensure product quality, if you receive a damaged or defective item, please contact us immediately. Make sure to include photos of the defect or damage when initiating the return.

Non-Returnable Items
Certain items such as perishable goods, personalized items, and hazardous materials are not eligible for return. For specific queries, feel free to contact us.

Sale Items and Gift Cards
Please note that sale items and gift cards are final sale and cannot be returned or exchanged.

Exchanges
For exchanges, we recommend returning the original item and placing a new order for the desired replacement.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days. Please note that additional time may be required by your bank or credit card company to post the refund. Original shipping costs are non-refundable unless the item was defective or there was an error with your order.

Contact Information
For further assistance or inquiries, please contact us at: tryinvoq@gmail.com
Address:#27, L.B Nagar, Hakeemabad Colony, Chintalakunta, Hyd-70, Rangareddy, Telangana. India.