Terms of Service
Terms of Service
Last Updated: July 16, 2025
1. OVERVIEW & AGREEMENT
This website, https://tryinvoq.com/ (the "Site"), is operated by Keen Agencies ("we," "us," "our"). We are the parent company and owner of the brand "Invoq". We offer this Site, including all information, tools, products, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"). These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any Services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
2. HEALTH & PRODUCT INFORMATION DISCLAIMER
The products and claims made about specific products on or through this Site have not been evaluated by the United States Food and Drug Administration (FDA) or any other international health authority and are not approved to diagnose, treat, cure, or prevent any disease.
The information provided on this Site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this Site for diagnosis or treatment of any health problem.
Results from using our products may vary from person to person. We do not guarantee specific outcomes. It is your responsibility to consult with a healthcare professional before using any cosmetic product, especially if you have pre-existing skin or scalp conditions.
3. GENERAL CONDITIONS & ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any legitimate reason at any time, such as suspicion of fraudulent activity or violation of these terms.
You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
4. ACCURACY AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this Site is at your own risk.
5. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
6. PRODUCTS OR SERVICES
Certain products may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.
We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
7. BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order you place with us. This may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
8. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
9. PROHIBITED USES
You are prohibited from using the Site or its content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; or to infringe upon or violate our intellectual property rights or the rights of others.
10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. All products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.
In no case shall Keen Agencies, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Keen Agencies and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
12. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Hyderabad, Telangana.
13. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
14. CONTACT INFORMATION
For any questions about these Terms of Service, or for any customer service inquiries, please contact us using the information below:
Business Name: Keen Agencies
Brand: Invoq
Address: #27, L.B Nagar, Hakeemabad Colony, Chintalakunta, Hyderabad – 500070, Telangana, India
Email: support@tryinvoq.com
Phone: +918125333933