Billing Terms & Conditions

Billing Terms and Conditions

 

Last Updated: July 16, 2025

1. General

By placing an order on www.tryinvoq.com ("the Website"), you enter into an agreement with us and accept these Billing Terms and Conditions. These terms are designed to ensure a transparent and secure payment process. All prices on the Website are listed in Indian Rupees (INR) and are inclusive of all applicable taxes. Prices are subject to change without notice, but such changes will not affect orders that have already been confirmed.

2. Payment Methods

We accept secure payments for all orders through the following methods:

  • Credit Cards (Visa, MasterCard, American Express, RuPay)

  • Debit Cards

  • Net Banking

  • Unified Payments Interface (UPI)

  • Major Wallets (as available at checkout)

All transactions are processed through a secure, encrypted payment gateway to ensure the safety and confidentiality of your financial information.

3. Payment and Order Confirmation

Full payment is required at the time of order placement. We do not offer postpaid or credit facilities.

Customers are responsible for providing accurate and complete billing information, including name, billing address, email address, and contact number. Inaccurate information may result in processing delays or order cancellation.

Upon successful completion of your payment, an order confirmation email containing your order number and purchase details will be sent to the email address you provided. Please keep this email for your records.

4. Order Cancellations

To request an order cancellation, you must contact us immediately.

We will do our best to accommodate your request. However, if an order has already been dispatched from our facility, it cannot be canceled. In such cases, it may be eligible for return in accordance with our separate Refund Policy.

5. Refunds and Returns

All matters concerning refunds and returns are governed by our Refund Policy. Please refer to that page for detailed information on eligibility, procedures, and timelines.

6. Billing Support & Contact Information

If you have any questions or concerns regarding your bill, please contact our support team.

  • Business Name: Keen Agencies

  • Address: #27, L.B Nagar, Hakeemabad Colony, Chintalakunta, Hyderabad – 500070, Telangana, India

  • Email: support@tryinvoq.com

  • Phone: +91 81253 33933

  • Support Hours: Monday to Friday, 9:00 AM – 5:00 PM IST

7. Amendments

We reserve the right to update these Billing Terms and Conditions at any time. The most current version will always be posted on this page, and by completing a purchase, you agree to the terms active at that time.